Frequently Asked Questions

Aereach Strategic Partners specializes in connecting US companies with highly skilled Philippines-based Virtual Assistants (VAs). Our services include Virtual Executive Assistants, Bookkeepers, Marketing Officers, IT Professionals, Service Processors, and other back-office employees.

Hiring a VA through Aereach can help you:

• Reduce overhead costs
• Increase productivity by delegating time-consuming tasks
• Access a global talent pool with specialized skills
• Scale your business operations efficiently
• Maintain flexibility with scalable staffing solutions

We have a rigorous selection process that includes thorough background checks, skills assessments, and interviews. Our VAs are experienced professionals with proven track records in their respective fields.

You might need a VA if:

• You’re overwhelmed with administrative tasks
• You want to focus on core business activities
• You need specialized skills that are not available in-house
• You’re looking to reduce operational costs
• You require flexible staffing solutions to handle peak workloads

Our VAs can handle a wide range of tasks including:

• Administrative support
• Calendar and email management
• Bookkeeping and financial reporting
• Digital marketing and social media management
• IT support and development
• Customer service and order processing
• Data entry and management
• And much more

To get started, follow these simple steps:

1. Consultation: Contact us for a free consultation to discuss your needs.
2. Needs Assessment: We’ll evaluate your requirements and recommend ideal VA candidates through our unique rigorous recruitment, and interview process.
3. Selection: Choose from a shortlist of qualified candidates vetted by Aereach to be the ideal match for the role and their executive/supervisor.
4. Onboarding: We assist with the onboarding process to ensure a smooth transition.

Our onboarding process includes:

• Introduction to your chosen VA
• Setting up communication channels and tools
• Defining roles, responsibilities, processes, and expectations
• Providing initial training and resources
• Regular check-ins to monitor progress and address any issues

The hiring process typically takes 1-2 weeks from the initial consultation to the start date. The exact timeline may vary based on your specific requirements and the availability of candidates.

We offer ongoing support to ensure a successful partnership, including:

• Regular performance reviews
• Assistance with any HR or administrative issues
• Access to additional training and development resources
• A dedicated team to address your concerns

We prioritize the confidentiality and security of your information by:

• Implementing strict data protection policies
• Using secure communication and collaboration tools
• Signing Non-Disclosure Agreements (NDAs) with all VAs
• Regularly monitoring and updating our security protocols

Our pricing is competitive and tailored to your needs. Costs depend on the complexity of tasks, required skill level, and the number of hours or VAs needed. Contact us for a customized quote.

We offer flexible contract options to suit your business needs. You can choose from short-term projects to long-term engagements without a minimum contract period.

Customer satisfaction is our priority. If you’re not satisfied with your VA, we will work with you to address the issues. If necessary, we can provide a replacement to ensure you get the best support for your business.

You can reach us through:

• Our website contact form.
• Email at [email protected]
• Phone at 844-204-7716

We look forward to helping you enhance your business with our expert VA services!